Privacy Policy
Your privacy is of utmost importance to us at SHAMS AL SABAH GEN. TR. LLC. This page explains how we collect, use, and protect your personal information, ensuring transparency and building trust.
1. Collecting Personal Information
We collect personal information to provide you with a seamless shopping experience. The types of information we may collect include:
- Contact details: Name, email address, phone number, and delivery address.
- Payment information: Credit/debit card details (processed securely through our payment gateway).
- Shopping preferences: Browsing history, order history, and product preferences.
- Device information: IP address, browser type, and operating system.
This information is collected through account registration, order placement, and cookies.
2. Sharing Personal Information
We value your trust and only share your information under the following conditions:
- Service providers: With trusted third parties that assist with payment processing, delivery, and website hosting.
- Legal obligations: If required by law to disclose information for legal or regulatory purposes.
- Business transfers: In the event of a merger or sale of assets, your information may be transferred to the new entity.
We do not sell or rent your personal information to third parties.
3. Using Personal Information
We use the information collected for:
- Order fulfillment: Processing payments, delivering products, and providing updates on your orders.
- Customer service: Responding to inquiries and providing support.
- Personalization: Tailoring your shopping experience with personalized recommendations and offers.
- Marketing: Sending promotional emails and updates, with your consent.
4. Customers’ Rights
As a customer, you have the following rights regarding your personal data:
- Access: Request a copy of your personal information.
- Correction: Update or correct inaccurate information.
- Deletion: Request the removal of your personal information, where applicable.
- Opt-out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at contact@shamsalsabah.net
5. Use of Cookies
We use cookies to enhance your browsing experience. Cookies allow us to:
- Recognize your device and preferences.
- Track website performance and usage.
- Provide personalized product recommendations.
You can manage your cookie preferences through your browser settings.
6. Contact Information
If you have any questions or concerns regarding our privacy practices, please get in touch:
